Terms of Use

Last updated: July 22, 2026

These Terms of Use (“Terms”) form an agreement between you and NVLND Entertainment, LLC, a Tennessee limited liability company (“NVLND Entertainment,” “we,” “us,” or “our”), governing your access to and use of Invisible (the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Invisible connects to your email account(s) (Gmail and/or Outlook) to help you identify people in your network, surface potential opportunities, and draft outreach messages, using artificial intelligence to assist with these tasks. See our Privacy Policy for details on what data we access and how we use it.

2. Eligibility and Accounts

• You must be at least 18 years old to use the Service.
• You must provide accurate information when creating your account and keep your login credentials secure.
• You are responsible for all activity that occurs under your account.

3. Subscriptions, Trials, and Credits

• New accounts start with a free trial period, the length of which is shown to you when you sign up.
• Continued use after your trial ends requires a paid subscription. Pricing, billing frequency, and any usage-credit allowances or top-up packs are shown to you in the Service and at checkout, and are billed and processed through Stripe.
• Subscriptions renew automatically until you cancel. You can cancel anytime from Billing; cancellation takes effect at the end of your current billing period, and fees already paid are non-refundable except where required by law.
• We may change our pricing or credit allowances with reasonable notice; changes will not apply retroactively to a period you have already paid for.

4. Acceptable Use

You agree not to use the Service to:

• Send unsolicited bulk email, spam, or messages to people with whom you have no genuine relationship or legitimate reason to contact;
• Violate any applicable law, or the terms of service of Google, Microsoft, or any other third-party account you connect;
• Attempt to reverse-engineer, scrape, or gain unauthorized access to the Service or other users' data;
• Resell or provide third parties access to the Service without our written consent;
• Upload malicious code or interfere with the Service's operation; or
• Impersonate any person or entity.

We may suspend or terminate accounts that violate this section.

5. Connecting Third-Party Accounts

When you connect a Google or Microsoft account, you authorize Invisible to access it as described in our Privacy Policy. You can revoke this access at any time, either from within Invisible's Settings or directly from your Google or Microsoft account. We are not responsible for the availability or behavior of Google, Microsoft, or any other third-party service we integrate with.

6. AI-Generated Content

Opportunities, contact summaries, relationship notes, and draft emails are generated automatically using artificial intelligence and may be inaccurate, incomplete, or inappropriate for a given recipient or situation. You are solely responsible for reviewing any AI-generated content before acting on it, and for the content and consequences of any message sent from your account, whether AI-drafted or written by you.

7. Your Content

You retain ownership of the contact information, notes, goals, and other content you provide to or create within the Service (“Your Content”). You grant us a license to host, process, and use Your Content solely to provide and improve the Service for you. You are responsible for having the necessary rights to any content you provide.

8. Our Intellectual Property

The Service, including its software, design, and branding, is owned by NVLND Entertainment and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks or branding.

9. Disclaimer of Warranties

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any opportunity or draft it generates will be accurate or lead to any particular outcome.

10. Limitation of Liability

To the maximum extent permitted by law, NVLND Entertainment will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the Service. Our total liability for any claim arising from these Terms or the Service will not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold NVLND Entertainment harmless from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any third party's rights, including any message you send through the Service.

12. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the Service, in which case we will make reasonable efforts to notify you in advance where practical.

13. Governing Law

These Terms are governed by the laws of the State of Tennessee, USA, without regard to its conflict-of-law principles.

14. Changes to These Terms

We may update these Terms from time to time. We will update the “Last updated” date above, and for material changes we will provide additional notice (such as an in-app notice or an email). Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

15. Contact Us

Questions about these Terms can be sent to team@nvrlnd.us.